Missing Items in Your Order
We’re sorry that your order arrived with missing items. This is not the experience we want for our customers, and we’ll help you resolve it as quickly as possible.
What to Send Us
Please contact our support team and include:
- Your order number
- The name or description of the missing item(s)
- Photos of the package and the items you received, if available
What Happens Next
Once we receive your information, our team will review the issue and arrange the appropriate solution.
If a replacement is required, we will send the missing item(s) at no additional cost and provide updated tracking information when available.
Need Help?
If you have any questions, please contact our support team.
Contact Support