Product FAQ
Is it normal for air to leak from the seams?
Yes. A small amount of air escaping through the seams or stitching holes is normal. This helps regulate internal air pressure and prevents over-inflation.
Does the blower need to stay on during use?
Yes. The blower must remain running while the inflatable is in use. Turning it off will cause the inflatable to deflate.
Are small pinholes in the fabric normal?
Yes. Small holes caused by stitching are normal and do not affect normal use.
Why do I see bubbles when using water?
This can be normal. Small bubbles may appear around stitched areas when the inflatable is used with water. They do not usually affect normal use.
What should I do if water gets inside the inflatable?
Drain any water completely and allow the inflatable to dry thoroughly before folding or storing it.
How should I store the inflatable?
Make sure the inflatable is completely clean and dry before storage. Store it in a dry, well-ventilated place away from moisture and sharp objects.
Why does my inflatable feel soft?
Check that the blower is running properly and that all inflation tubes and zippers are fully closed. A small amount of air escaping through the seams is normal.
How should I dry the inflatable after water play?
Remove standing water first, then allow the inflatable to air-dry completely before folding and storing it.
Can I use the inflatable in rain or strong wind?
Do not use the inflatable during heavy rain, thunderstorms, or strong winds. Always follow the safety instructions provided with the product.